Privacy Policy

Introduction

ExploreWizard ("we," "our," or "us") operates the website exrlhre-wwzard.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our tourist bus services and visit our website.

Information We Collect

Personal Information

• Name and contact details (email address, phone number)
• Booking preferences and travel dates
• Payment information (processed securely by third-party providers)
• Communication preferences

Technical Information

• IP address and browser information
• Website usage data and analytics
• Cookie preferences and settings

How We Use Your Information

• Process and manage your tour bookings
• Communicate with you about our services
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Ensure the safety and security of our services

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist with our operations
• Payment processors for secure transaction handling
• Legal authorities when required by law
• Emergency services if necessary for passenger safety

Cookies and Tracking

We use cookies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner. For detailed information, please see our Cookie Policy.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for tax and legal purposes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated revision date.